Contact — German Casino Guide
We're here to hear from you. Whether you've spotted an error in our German Casino coverage, want to share a tip about a site, or have questions about our reviews — send it our way. We read every message and reply within two business days.
For editorial requests, brand outreach or licensing questions, click below to reveal the address.
Email or form — which one?
Use the form below for general feedback, bonus tips, or site suggestions. Email us directly if you have a sensitive question or prefer not to use a web form. Both routes reach the same team. Expect a reply between Monday and Friday, 9–17 CET. We don't monitor weekends or Belgian public holidays.
What we can help with
We review bonuses, payment methods, game libraries, and licensing for German Casino sites operating in Belgium in 2026. We fact-check operator claims, update bonus terms, and answer questions about how to read our comparisons. We also welcome tips about new sites, changes in terms, or inaccuracies in our guides.
What we cannot help with
We don't handle account disputes, missing funds, or complaints about a specific casino's customer service. If you have a problem with your account or a withdrawal, contact the operator's support team directly — they're the only ones who can access your account. If the operator doesn't respond, file a complaint with their regulator.
Response time
We aim to reply to all messages within 48 business hours. During peak periods, it may take longer. We prioritize messages about factual errors or new bonus launches. Spam and promotional messages are filtered out and won't receive a reply.
Your privacy
Any information you share via this form or email is used only to respond to your message. We don't sell or share your data. If you report a bug or inaccuracy, we may mention it in our updates without naming you. For full details, see our privacy policy.
Responsible gaming
If you're struggling with gambling, support is available. Belgian players can contact Gamers Anonymous or use self-exclusion tools offered by licensed operators. We're here to provide factual information about German Casino sites — not to encourage play beyond your means.